Client : DGFIP
Elecom has adapted its Ecom-SURVEY satisfaction survey solution to meet the exact needs of the DGFIP. Our survey generator has been redesigned to precisely match the surveys deployed. As well as the data feedback system is segmented according to the geographical location of the sites and the internal hierarchy. Each survey contains its own « Live Dashboard » of indicators that can be consulted from a web browser.
An intuitive backoffice that allows you to :
With the DGFIP application, you can create surveys with 3 types of answers:
Using the tablets provided in the offices is simple and fun for the users.
The use by the administrators of each permanence is simple to be accessible to all.
Users cannot access the tablet thanks to a code to exit the application, which local administrators can only enter.
The statistics in the back office show the answers to questions with free text and the distribution of answers with emoticons.